BrightSpring Health Services is seeking a highly skilled and detail-oriented Accounts Receivable Process Analyst to join our team. As an A/R Process Analyst you will play an important part of our team with managing and analyzing financial transactions within our billing and collections department. If you like to problem solve, love numbers, and have great analytical skills this is the position for you!

• Analyze aging for assigned operations and follow up on all outstanding accounts. Provide proper coding and comments for all outstanding balances.
• Identify payor issues and report out.
• Complete follow up process to ensure full adjudication of claims.
• Identifies adjustments throughout the month for assigned Operations.
• Timely follow up on insurance claim denials, exceptions, or exclusions.
• Maintain open communication with Billing Specialist, Cash Application Analyst and Operations.
• Send cash transfer & check requests to the cash team.
• Reading and interpreting insurance explanation of benefits.
• Respond to inquiries from insurance companies, patients, and providers.
• Works in Waystar to identify denials and timely resolution.
• Timely follow up of accounts to ensure timely filing limits are met.
• Performs general accounts receivable functions regarding revenue billing and cash processes.

• High School diploma or equivalent, Associate’s degree or higher preferred.
• At least 2 years healthcare billing, private insurance and/or federally funded programs, researching aging and claims.
• Experience in reading and understanding remits for denial reasons and experience with State Billing Portal sites, preferred.
• Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement preferred.
• Responsible use of confidential information.
• Must have strong/professional communication skills (email and phone) as well as computer skills to include Microsoft Excel.
• Must understand conditions of payment and experience with State billing portals preferred.
• HCHB (Home Care Home Base) experience preferred.
• Home Health Hospice related experience preferred.

• Competitive Pay with Daily Pay options
• Up to 11 days of PTO during the 1st year
  • Tuition Reimbursement
• Benefits, Company Provided Life Insurance, 401k Participation
• Career Growth and advancement opportunities

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing—leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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