Are you detail-oriented, a great communicator, and passionate about helping patients get the care they need? At Adoration Health, we believe that every step in the healthcare process matters — especially when it comes to navigating insurance approvals. Become a vital part of our team as an Insurance Authorization Specialist and help us ensure that patients receive timely access to the services they deserve. If you thrive in a fast-paced environment and have a knack for organization and problem-solving, this role is for you!

How YOU will benefit:

• Professional Growth: Access ongoing education and training opportunities to advance your career in healthcare administration.
• Collaborate Environment: Work alongside a supportive team dedicated to quality patient care.
• Meaningful Impact: Take pride in helping patients access necessary healthcare services efficiently and without delay.

Benefits and Perks for You!    

• Medical, Dental, Vision insurance   
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)   
• Tuition discounts & reimbursement   
• 401(k) with company match   
• Generous PTO   
• Mileage reimbursement 
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!   

*Benefits may vary by employment status   

As an Authorization Specialist, You will:     

• Be the crucial link between patients, insurance companies, and our clinical teams by obtaining and tracking preauthorization.
• Provide outstanding customer service by answering calls and assisting both staff and insurance representatives.
• Monitor and manage authorization statuses using computer reports and maintain clear, accurate documentation.
• Safeguard sensitive patient information with the utmost confidentiality and professionalism.
• Collaborate across multiple departments to ensure smooth communication and efficient service delivery.
• Identify and resolve authorization challenges quickly by working closely with your supervisor and the team.
• Play an active role in training new employees on authorization processes and best practices.

• High school graduate or GED
• Minimum of one (1) year of experience in health care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimburesment 
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Exploreer) with the ability to learn industry specific software applications 
• Solid organizational skills, throughness, and a keen attention to detail with the ability to multi- task while prioritizing effectively 
• Ability to work independently and in a team enivronment 
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor 

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.