This position oversees delivery of consumer support services for assigned locations. Supervises personnel to achieve service, clinical, and financial objectives within general resources and reimbursement models. Ensure compliance with regulatory requirements through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives within broad guidelines.

• Coordinates the interdisciplinary team for evaluation, selection of person(s) served and development/maintenance of his/her service
• Supervises operations to ensure compliance with contractual, legal and regulatory requirements
• Supervises services to ensure compliance with All Ways Caring CARES standards, to ensure responsiveness to needs of person(s) served
• Supervises services to ensure maximum attention to goals, functional limitations and safety of persons(s) served and documents all activities accordingly
• Participates in facilitating required clinical staff training
• Encourages clinical staff to report issues of non-compliance through appropriate channels
• Educates and encourages clinical staff on incident prevention and timely reporting
• Coordinates clinical service delivery to ensure the provisions of quality service and supports for each person(s) served
• Supervises the implementation of fiscal processes and loss control programs to ensure appropriate allocation and use of financial resources
• Participates in planning and marketing efforts to promote new business development and a positive company image
• Supervises efforts to foster a positive work environment and appropriate deployment of employees

• Bachelor’s degree in social work, counseling, or closely related field
• Minimum of two (2) years of verifiable work experience providing services and supports to individuals with developmental disabilities
• Two-year previous supervisory experience preferred
• Experience in managing systems, processes, and people
• State licensure at the associate level required; independent level preferred
• Ability to communicate verbally and in writing
• Working knowledge of federal, state, and local regulations concerning services to individuals with intellectual and developmental disabilities.
• Ability to use calculator and operate general office equipment
• Good organizational skills and attention to detail
• Proven supervisory skills
• Capable of working responsibly with highly confidential information
• Must be able to work independently as well as part of a team
• Travel up to 25%
• Must be able to travel between sites, staying overnight as necessary

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.