The Employee Relations Advisor serves as a trusted advisor to leaders and HR Business Partners as the subject-matter expert in employee relations issues, workplace concerns, investigations, policy interpretation, performance management, employee conduct issues, and leave of absence (LOA) related matters.

This role is responsible for managing routine to moderately complex employee relations cases and partnership with leaders to navigate employee issues that intersect with leave, performance, and workplace concerns, ensuring fair, consistent, and legally compliant outcomes. The Advisor proactively identifies trends and provides guidance that strengthens organizational culture and reduces risk.

Schedule:

Mon-Fri- 8a-5p

Benefits and perks for You!    

• Medical, Dental, Vision insurance   
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)   
• Tuition discounts & reimbursement   
• 401(k) 
• Company Paid Time Off*
• Shift Differential 
• DailyPay
• Pet Insurance
• Employee wellness and discount programs 

*Benefits may vary by employment status   

• Manages a caseload of routine to moderately complex employee relations matters, including but not limited to performance issues, attendance, conduct, policy violations, and workplace concerns
• Conducts thorough, impartial investigations, document findings, and prepare recommendations in alignment with company standards; Maintain accurate and confidential case records
• Ensures timely resolution of cases in alignment with KPIs, service level expectations, and organizational standards
• Advises leaders on performance management, corrective actions, termination decisions, policy application, and employee relations best practices with a balance of business needs, employee experience, and risk mitigation
• Coachs leaders on difficult employee conversations; Analyze ER trends, identify risk patterns, and recommend proactive solutions to mitigate risk and improve employee experience
• Ensures accurate documentation, consistency, and compliance with established processes, employment policies, and laws
• Advises leaders on LOA related employee matters ensuring consistent, compliant, decision making aligned with company policy and federal, state, and local laws
• Partners with Legal/Compliance and COE Partners on high-risk matters; Escalate complex issues appropriately

• Bachelor’s Degree in Human Resources, Business, or related field; or equivalent education & experience
• Minimum 3-5 years of Employee Relations experience or progressive HR experience, preferably within operations, pharmacy, healthcare, or manufacturing industries
• Direct experience managing, advising, and resolving employee relations matters including conducting workplace investigations
• Knowledge of current state and federal employment/labor laws and regulations (e.g., FMLA, ADA, Title VII)
• Strong communication, conflict resolution, and problem-solving skills; Proven analytical skills, critical thinking, sound judgment and decision making under ambiguity
• Ability to influence leaders without authority
• Excellent documentation and case management skills
• Experience with labor unions and advising on labor relations matters highly preferred
• Ability to travel as needed

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.