Responsible to meet with Persons Served/Family in their homes to evaluate and assess the needs of the Person Served.  Schedule timely follow up visits to ensure provision of services by the assigned Direct Support Professional.  Bring and complete all necessary paperwork to the home visit with the Person Served.  Relay Person Served information to the Coordinator and the Support Services Manager. This role is ideal for a Certified Nursing Assistant (CNA) with home care experience who enjoys client interaction, assessment, and care coordination.

• Routinely schedules Home Visits per company/contract specifications
• Completes all necessary documentation for Home Visits per specified contract
• Assist Person Served with any issues or questions relayed during Home Visit
• Reports issues, concerns and problems to Coordinator and Program Director
• Enter Home Visit update information in correct systems
• Document and track all Home Visit contact information with Person Served
• Maintains on going communication with Persons Served, Coordinators and Program Director
• Support Coordinators when requested by Supervisor
• Reports significant/major incidents or accidents
• Cooperates in external/internal investigations as requested
• Other duties as assigned

• High School Diploma; two years supervisory experience or 1 year supervisory experience with one year of college.  Bachelors degree preferred
• Valid drivers license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier. Valid vehicle registration and insurance
• Excellent customer service and communication skills; must be able to function well under pressure, make decisions quickly, and manage a large amount of information
• Must have direct care and supervisory experience working with disadvantaged populations
• Knowledge and skilled in Information Systems
• Skilled at assisting others and accepting direction.  Must never have been shown by credible evidence (for example, a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually assaulted, exploited, or deprived any person or to have subjected any person to serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect at the time of application

Preferred Qualifications

• Current Certified Nursing Assistant (CNA) certification

• Prior home care, home health, or clinical experience

• Experience conducting client intakes or assessments

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.