The Clinical Educator serves as a clinical education and training expert supporting successful patient transitions to Amerita’s home and alternate-site infusion care delivery models. This role provides education, training, and clinical guidance to patients, caregivers, referral sources, and internal teams to ensure safe therapy initiation, patient independence, and continuity of care.

The Clinical Educator partners closely with Strategic Account Executives (SAEs), Clinical Sales Executives (CSEs), pharmacy, and operations teams to enhance clinical readiness, improve transition efficiency, and support business growth initiatives. Through education, competency development, and clinical consultation, this role helps increase successful patient transitions while maintaining high standards of clinical quality and patient outcomes. Success is measured through effective education delivery, improved therapy readiness, successful patient transitions, and enhanced clinical and sales team performance.

Schedule: Mon - Fri, PRN

MUST LIVE IN THE BOSTON, MA AREA

Clinical Education & Patient Training

• Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery within home or alternate-site settings.
• Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
• Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
• Deliver initial therapy education and support therapy initiation activities as needed.
• Ensure timely and accurate documentation of patient education and clinical interactions using company systems and technology.
• Support development and utilization of patient education materials and communication tools.

Transition Support & Care Coordination

• Coordinate patient transitions from hospital to home or alternate care settings in collaboration with facility staff, providers, and internal teams.
• Partner with Clinical Sales Executives to ensure patients are clinically prepared for discharge and therapy initiation.
• Gather and communicate relevant pre-admission and insurance information to support service initiation.
• Facilitate continuity of care by ensuring therapy education, supplies, and clinical readiness are aligned prior to discharge.
• Serve as a clinical resource supporting transition planning and patient readiness across the care continuum.

Education, Training & Sales Enablement

• Partner with SAEs and CSEs to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
• Deliver in-services, continuing education (CEU) programs, and clinical training sessions for internal staff and referral sources.
• Support onboarding and ongoing competency development of field sales and clinical team members.
• Identify clinical education opportunities that improve referral confidence and increase transition success rates.
• Collaborate with sales leadership to understand educational needs and develop programs that support growth and patient transition volume.

Internal Collaboration & Clinical Support

• Act as a clinical liaison between pharmacy, sales, nursing, and operations teams to ensure consistent clinical messaging and best practices.
• Provide clinical consultation and subject-matter expertise to internal stakeholders.
• Align educational support geographically to meet regional operational and sales needs.
• Serve as backup clinical support when needed to ensure continuity of patient education and service delivery.
• Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.

Performance, Documentation & Compliance

• Maintain confidentiality of patient and proprietary information in accordance with HIPAA and company standards.
• Ensure all education and training activities comply with regulatory, accreditation, and organizational requirements.
• Maintain accurate documentation of education, competency, and transition activities.
• Support data collection and reporting related to patient education and therapy transition outcomes.
• Demonstrate professional collaboration and customer-focused service with patients, referral partners, and internal teams.

• Registered Nurse (RN) license required; BSN preferred.
• Active RN license in state of practice required.
• Minimum three (3) years of clinical experience; infusion therapy or specialty pharmacy experience strongly preferred.
• Experience in adult education, clinical training, or healthcare education preferred.
• Previous experience supporting sales or business development initiatives preferred.
• Valid driver’s license and auto insurance required
• Active RN license in assigned state.
• Must meet company driving standards.
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At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing—leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

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