The Nursing Coordinator Supervisor is responsible for daily supervision and support of nursing coordinators while also performing the full scope of nursing coordinator duties. This working-supervisor role ensures accurate and efficient scheduling of patients, creation of delivery tickets for nurse billing, managing POT submission and retrieval according to state regulations, and management of home health agency scheduling, note retrieval and invoice payment. The Supervisor provides guidance, training, and oversight to coordinators while actively managing a personal caseload of scheduling and documentation responsibilities. The Nursing Coordinator Supervisor has knowledge of the nursing documentation system and working knowledge of Pharmacy Operating System to create nursing delivery tickets accurately and efficiently for billing.

High-quality, affordable benefits for all Full-time and Part-time Employees:

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Paid Time Off & Holidays
• 401(k) Retirement Plan with Employer Match
• Tuition Reimbursement
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discounts

Hybrid position with remote work and training on-site at pharmacies.

Schedule:

8am-6pm with a WE rotation

Amerita is part of the BrightSprings Health family of brands.

• Provides daily supervision and support to nursing coordinators to ensure scheduling accuracy and compliance with policy
• Performs all nursing coordinator functions, including patient scheduling, creation of delivery tickets, and submission/retrieval of POTs
• Monitors coordinator workflow queues, schedules, clinician visit logs, and documentation for timeliness and accuracy
• Assists in training new nursing coordinators and provides ongoing coaching and guidance
• Escalates employee performance or compliance issues to the Regional Director of Nursing as appropriate
• Ensures that POTs and delivery tickets are submitted and processed within required timeframes
• Collaborates with nurse managers and pharmacy operations to resolve scheduling and documentation issues
• Knowledgeable to perform all nursing coordinator functions and resolves escalations regarding difficult cases
• Provides thorough, accurate, and timely responses to requests regarding nursing coordinator information and ensures the same from the nursing coordinator team
• Maintains effective communication with coordinators, nurse managers, regional directors of nursing, and pharmacy staff to support patient care
• Supervisory Responsibility: Yes

• High School Diploma/GED or equivalent
• Minimum 2 years’ nursing scheduling experience in home care or home infusion
• Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of nursing coordination activities to include scheduling of subcontracted home health agencies, as well as Amerita nurses
• Leadership skills, independent decision-making abilities, able to be resourceful and self-reliant, drive to learn desired
• Good organizational and time management skills
• Excellent verbal and written communication skills
• Percentage of Travel: 0-25%
• Driving Position: No

**To perform this role will require frequently sitting, standing, walking and occasionally bending, reaching, climbing (stairs/ladders). kneeling, crouching, stooping, and typing on a keyboard with fingers. The physical requirements will be the ability to push/pull and lift/carry 21-30 lbs**

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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