Pharmacy Technician / Customer Service
Job Overview
PharMerica is hiring full-time Customer Service Pharmacy Technicians in Vancouver, WA!
Come grow your career with PharMerica’s closed-door, non-retail pharmacy team—where you can make a meaningful impact supporting long-term care and senior living communities.
As an Customer Service Pharmacy Technician, you’ll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you’ll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment.
This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities.
Requirements
- 1 year of Pharmacy Technician/ Pharmacy Assistant experience
Work Location (100% Onsite)
📍 18110 SE 34th St., Building 2, Suite 270, Vancouver, WA 98683
Benefits & Perks You’ll Love
- Health, Dental, Vision & Life Insurance – Comprehensive coverage
- Company‑Paid Short & Long‑Term Disability – Peace of mind guaranteed
- Flexible Schedules & Paid Time Off – Because balance matters
- Tuition Reimbursement – We invest in your growth
- Employee Discount Program & DailyPay – Perks you can use every day
- License Fee Reimbursement – We’ve got your pharmacy tech license fees covered
- 401(k) Plan – Invest in your future
- Pet Insurance – Care for your furry family members
Why PharMerica?
At PharMerica, you’ll join a team that values diversity, fosters work‑life balance, and contributes to stronger communities. If you’re passionate about service excellence and looking to make a real difference, we’d be excited to welcome you into the PharMerica family!
This position will be posted for a minimum of 7 business days.
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Qualifications
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
- Pharmacy Technician Certification preferred
About Us
Notice of Use of Artificial Intelligence Tools in the Recruitment Process
At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.
As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.
BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.
BrightSpring is an Equal Opportunity Employer.
BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us for accommodation assistance.
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.
FAQs
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