The Regional Director of Operations is responsible for overseeing operational, logistical, and administrative functions across multiple Assisted Living Facility (ALF) and Skilled Nursing Facility (SNF) – based primary care practices. This leader coordinates provider scheduling and coverage, manages facility relationships, drives operational efficiency, and ensures high performance across care teams. The role blends operational oversight with performance management, ensuring high quality patient care, provider productivity, compliance, and excellent client experience within the ALF & SNF environments.

• Bachelor’s degree in healthcare administration, business, or related field preferred.
• 3–5 years of supervisory, operational, or administrative leadership experience in healthcare required.
• Experience in primary care, home based care, or ALF/SNF settings strongly preferred.
• Strong understanding of healthcare operations, clinical workflows, and provider roles (MDs, NPs, PAs, RNs, MAs).
• Knowledge of KPIs, quality measures, and value based care models.
• Skilled in schedule optimization, geographic routing, and logistics planning.
• Proficiency with EMR systems, Excel, and dashboard/analytics tools (e.g., Power BI).
• Strong communication skills, with the ability to collaborate with clinical and operational leadership.
• Demonstrated ability to lead regional teams across multiple locations.
• Excellent problem solving, organizational, and time management skills.
• Ability to work independently and make data driven decisions.
• Travel 25-75% across assigned region

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing—leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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