Office Location: Jacksonville, FL
Coverage area: Jacksonville, FL

Schedule:  M-F 8am-5pm

Are you a clinical hospice leader looking for a new opportunity? Haven Hospice is seeking a passionate, dedicated Director of Clinical Operations to join our team in Jacksonville, FL. This role is ideal for a compassionate, strategic leader who is passionate about delivering high-quality end-of-life care while driving clinical excellence and operational success. If you’re ready to work in a supportive, fulfilling environment where your skills and empathy truly shine, apply today!    

How YOU will benefit     

• Broaden Skill Set: Gain expertise in organization development, regulatory compliance, team management, and performance improvement.  

• Impactful Work: Ensure patients receive compassionate, quality end-of-life care. 

• Cross-Department Collaboration: Build strong cross-functional leadership experience.  

• Mentorship & Team Development: Opportunities to coach and develop clinical supervisors and nursing staff, leaving a legacy of strong leadership.  

As a Director of Clinical Operations, You will:      

• Oversees all patient care services provided by the hospice team. 

• Supports and advises nursing supervisors to help improve patient care. 

• Assists with patient care planning and evaluation as needed. 

• Helps prepare and manage the hospice’s budget. 

• Monitors patient volume to adjust staffing and resources accordingly. 

• Evaluates the performance of nursing supervisors and helps them evaluate their teams. 

• Hires, evaluates, and, when necessary, terminates staff. 

• Conducts regular performance reviews for clinical staff. 

• Ensures patient records are accurate and meet legal requirements. 

• Manages supplies and equipment needed for patient care. 

• Develops and oversees training programs for new staff. 

• Plans ongoing education and training. 

• Monitors and improves the quality and safety of hospice services. 

• Helps set goals and create policies for the organization. 

• Ensures the hospice complies with all laws and certification standards. 

• Keeps up with changes in hospice care and shares updates with the team. 

• Promotes hospice services within the healthcare community. 

• Serves as acting Executive Director when the main director is unavailable. 

Benefits and Perks for You!     

• Medical, Dental, Vision insurance    

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)    

• Tuition discounts & reimbursement    

• 401(k) with company match    

• Generous PTO    

• Mileage reimbursement  

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!    

*Benefits may vary by employment status    

• Bachelor’s degree in nursing from an accredited program by the National League for Nursing. Master’s degree in hospice preferred. 

• Three years of management experience in a hospice or related health care organization 

• Registered nurse in the State with current licensure to practice professional nursing in the State. 

• Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order. 

• Demonstrated ability to supervise and direct professional and administrative personnel. 

• Ability to market and deal tactfully with customers and the community. 

• Has excellent observation, verbal and written communication skills. 

• Knowledge of business management, governmental regulations and CHAP standards. 

“This position is subject to a Level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing—leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

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