The Specialty Sales Manager (SSM) is responsible for leading and executing sales, marketing, and business development strategies within assigned specialty care markets to achieve revenue, referral, and gross margin objectives. Reporting to the Regional Sales Director, the SSM directs the daily activities and strategic execution of Specialty Account Executives (SAEs), and related sales roles to drive sustainable growth across physician offices, health systems, and referral networks.

The SSM serves as a player-coach leader, actively participating in account development while coaching team members to execute consultative selling strategies and strategic account plans. This role partners closely with operations, pharmacy, clinical leadership, and payer stakeholders to ensure service excellence, strong customer relationships, and successful patient transitions into Amerita care delivery models.

Success is measured through territory growth, team performance, market penetration, referral expansion, and achievement of financial and operational targets.

We Offer:

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan 
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays 

• Develops and executes regional sales strategies aligned with corporate, regional, and specialty growth objectives
• Partners with Regional Sales Director and operations leadership to build market growth plans and sales forecasts for assigned territories
• Establishes team sales goals, performance expectations, and accountability measures aligned with organizational objectives
• Identifies growth opportunities within physician offices, health systems, and local provider networks to expand market share
• Collaborates cross-functionally across business units to ensure alignment of sales initiatives with operational capabilities and enterprise priorities
• Assists in development and execution of promotional and market development activities
• Directs and manage the performance of Specialty Account Executives, and related field sales team members
• Develops team capability through coaching, joint field engagement, and consultative sales training
• Leads by example by participating in customer meetings, prospecting efforts, and strategic account development
• Provides productivity analysis, performance feedback, and development planning using data and technology to improve individual and team effectiveness
• Establishes individual territory targets and coordinate sales action plans across team members
• Recruits, hires, onboards, and develops high-performing sales professionals
• Conducts performance reviews, manage performance expectations, and recommend compensation actions as appropriate
• Engages directly with key practice and system leaders and executive stakeholders alongside team members to support complex sales opportunities
• Cultivates relationships with alliance partners and external stakeholders to expand referral opportunities
• Monitors industry, payer, and competitive trends to identify growth opportunities and adjust strategy accordingly
• Develops business cases and market entry strategies for new initiatives, including financial analysis, resource planning, and implementation timelines
• Supports Account Executives in developing and executing strategic account plans that drive referral and revenue growth
• Maintains strong collaboration with branch leadership and operational teams to ensure sales strategies align with service delivery capabilities
• Partners with operations and clinical teams to mitigate` customer service issues and maintain high levels of customer satisfaction
• Ensures alignment between sales commitments and operational execution to support sustainable growth
• Coordinates closely with pharmacy, intake, nursing, and payer teams to optimize patient transitions and referral conversion
• Monitors team activity and performance metrics to ensure focus on priority growth targets identified through analytics and leadership direction
• Forecasts monthly, quarterly, and annual sales performance
• Analyzes market data, referral trends, and team performance to guide strategic decisions
• Ensures accurate reporting, pipeline management, and CRM utilization across the team
• Drives accountability for achievement of revenue, margin, referral, and productivity goals
• Serves as a subject matter expert on local market dynamics including payer trends, regulatory requirements, and provider reimbursement considerations
• Coaches team members on clinical and business aspects of infusion therapies and complex disease states served by Amerita
• Ensures compliance with accreditation, legal, regulatory, and safety standards
• Delegates responsibilities appropriately while maintaining accountability for team performance and outcomes
• Operates as a player-coach capable of stepping into active selling situations when needed to support growth initiatives
• Supervisory Responsibility: Yes

• Bachelor’s degree in business, healthcare, or related field preferred.
• Minimum three (3) years of healthcare specialty sales experience required.
• Minimum one (1) year of healthcare sales leadership or supervisory experience preferred.
• Experience in home infusion, specialty pharmacy, or acute care sales strongly preferred.
• Demonstrated success leading sales teams and achieving growth targets.
• Experience working within fast-growth healthcare environments preferred.
• Valid driver’s license and auto insurance required
• Must meet company driving standards.
• Salesforce CRM experience preferred
• Strong understanding of acute care sales, hospital systems, and care transition workflows.
• Proven leadership and coaching capabilities within a field sales environment.
• Advanced consultative selling and strategic account management skills.
• Strong financial and analytical business acumen.
• Excellent communication, presentation, and executive relationship-building skills.
• Ability to manage multiple priorities across a geographically distributed team.
• Strong collaboration skills across clinical, operational, and executive stakeholders
• Percentage of Travel: 80%
• Driving Position: No

**To perform this role will require frequently sitting, and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, climbing (stairs/ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing—leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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